For Parents & Carers
Information for
Parents and Carers
Whether your child is joining us for holiday camps, after-school clubs, or swimming sessions, we want you to feel confident and well informed. Here is everything you need to know.
Your Child's Experience
What Children Can Expect
Friendly, Welcoming Sessions
Every session is led by trained, approachable staff who prioritise building positive relationships with children. We create an environment where every child feels safe, valued and encouraged to join in.
Structured, Active Days
Whether it is a holiday camp, after-school club or swimming session, our programmes follow a clear structure. Children know what to expect, which helps them settle quickly and get the most out of the experience.
Inclusive for All Abilities
Our sessions are designed to include every child, whatever their starting point. Staff adapt activities so that all children can take part, build confidence and make progress at their own pace.
Clear Communication
We keep parents informed with practical information about sessions, timings, and anything you need to prepare. Our team is always happy to answer questions before, during, and after your child attends.
Safety First
Safety, Safeguarding & Supervision
The safety and wellbeing of every child is our highest priority. Every measure we take is designed to keep children safe, supported, and well supervised.
Enhanced DBS Checked Staff
All staff who work with children hold an enhanced Disclosure and Barring Service (DBS) check, completed as part of our safer recruitment process.
First Aid Qualified
Our delivery staff are first aid qualified, with appropriate cover in place at every session.
Safeguarding-First Approach
We operate a safeguarding-first culture. Staff are trained in safeguarding procedures and know how to raise concerns appropriately. Our safeguarding policy is reviewed regularly.
Fully Insured Provision
All Achieve Sports Academy (ASA) activity is covered by appropriate public liability insurance. Provision is confirmed as part of each booking or school agreement.
Risk Assessments
Risk assessments are completed for every venue and activity type. Schools and parents can request sight of relevant risk assessments at any time.
Supervision at All Times
Children are supervised throughout every session, from arrival through to collection. Registers are taken and collection procedures followed for all holiday camps and clubs.
Getting Ready
What to Bring
We want every child to have a great experience. Here is a practical checklist to help you prepare. Exact requirements will also be shared in your booking confirmation or joining instructions.
- ✓Comfortable clothing and suitable footwear for physical activity
- ✓A refillable water bottle, clearly labelled with your child's name
- ✓Weather-appropriate outdoor wear (sessions continue in most conditions)
- ✓A packed lunch and healthy snacks for full-day or extended sessions (where applicable)
- ✓Swimwear and towel for swimming sessions (no need to travel off site)
- ✓Any required medication, clearly labelled, with instructions provided to staff
Important Information
Medical, Allergy & Emergency Information
We ask for medical and allergy information as part of every booking. This helps us keep your child safe and respond appropriately if needed.
- •Medical conditions: Please tell us about any condition that may affect your child's participation, including asthma, epilepsy, diabetes, or any other ongoing health needs.
- •Allergies: Provide details of any allergies, including severity and any required medication (such as antihistamines or auto-injectors).
- •Emergency contacts: We will ask for a named emergency contact who can be reached during the session.
- •Medication: Any medication your child needs during the session can be labelled and handed to staff, who will store and administer it according to your written instructions.
If your child has complex medical needs or requires a care plan, please contact us before booking so we can make sure the right support is in place.
Supporting Every Child
Confidence, Inclusion & Nervous Children
We understand that some children feel anxious about new activities, new people, or new environments. Our staff are experienced at supporting children who are nervous or unsure, and we take a gentle, encouraging approach.
- ✓Staff introduce themselves warmly and give children time to settle in
- ✓Children are never forced to participate. We encourage gently and at their pace
- ✓Activities can be adapted so children can take part at a level that feels comfortable
- ✓Clear instructions and demonstrations help children understand what will happen next
- ✓Children can take short breaks when they need time to reset before joining back in
- ✓Activities are designed so that every child can join in at their own level
- ✓Friendship groups and buddy systems can help children feel part of the group quickly
- ✓Staff use positive encouragement to build confidence without creating unnecessary pressure
- ✓We welcome information from parents and carers about approaches that help their child feel comfortable
- ✓Talk to us before the session if your child has specific worries so we can plan support in advance
Our goal is that every child finishes a session feeling proud of what they have achieved, whatever their starting point.
Common Questions
Frequently Asked Questions
What happens if my child is nervous about attending?
Can I visit or speak to staff before booking?
What is your policy on behaviour and discipline?
How do you manage allergies and medical needs?
What if I need to cancel or change a booking?
Ready to Book?
Find out how booking works or contact our team to discuss your child's needs.